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Collier & Associates brand mark featuring the core services: Business Transformation; Enterprise Systems; AI-Enabled Execution.

Public Specialty Insurance Company

A major public specialty insurance company was facing a crisis with their $250 million Guidewire implementation. Despite 12 months of effort, the dysfunctional software development team of 25 members had failed to produce any deployable code. The project was significantly behind schedule and over budget, putting the entire claims division transformation at risk.

Client Solution

  • Team Restructuring: Reorganized the 25-person software development team for communication and accountability, established clear roles, and implemented coaching protocols

  • Agile Process Re-engineering: Redesigned Agile DevOps processes around deliverable outcomes, with disciplined sprint planning, ceremonies, and code review procedures

  • Stakeholder Management: Rebuilt collaborative relationships with peer Project Managers and internal IT leadership through transparent communication channels

  • Succession Planning: Defined the permanent leadership role, led recruiting, and designed a comprehensive onboarding program

Development Velocity: Enabled team to promote vetted code to QA within 2 months. Stakeholder Confidence: Established continuous code promotions to Customer Acceptance within 3 months. Leadership Continuity: Successfully recruited and onboarded permanent IT Director within 6 months. Project Recovery: Put the stalled $250M implementation back on track toward successful completion.

Client Technologies

  • Guidewire Insurance Suite

  • Agile DevOps methodology

  • Software development lifecycle management

  • Team coaching and restructuring

  • Change management

  • Executive recruitment and onboarding

I brought Andy in because I was in a pinch after relocating a critical project team to Richmond. I needed an interim leader to come in assess the needs of the project and get it back on its feet. I selected Andy because I know he is results oriented and can get the job done with little need for my input. Despite some tough challenges, Andy successfully put the project team back on its feet.

Dohn Guyer, Senior Director of Business Systems

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