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Steam Turbine & Generator Repair Operation (Global 500 Division)

Client Challenge

  • Seasonal shop workers had no structured planning and scheduling system

  • In the plant’s 20+ year history, workers had never taken holiday time off during the busy season

Client Solution

  • Custom Application: Designed and developed a Shop Resource Planning application integrated with the JDE ETC process

  • Change Management: Executive engagement, Gemba Walks, and BPR to institutionalize the planning discipline

Client Impact Results

  • Human Outcome: For the first time in 20+ years, shop personnel took Thanksgiving and Christmas vacations during the busy season — planning discipline made the capacity visible

Client Technologies

  • JD Edwards ERP

  • Custom Shop Resource Planning application

  • ETC process integration

I have worked for Alstom for over twenty years and have seen many quality initiatives during my time there. In almost all cases outside consultants were used to develop and/or facilitate these changes. Although management support is critical to the success of such initiatives the consultant plays an important role. In the past all attempts to drive organizational change failed or fell short of the goal. Fast forward, Alstom hired Andy Collier to perform a complete business redesign and integrate our systems. This was a huge undertaking that would require tremendous commitment to achieve. I am pleased to say that with Andy’s dedication and knowledge of business systems Alstom has a completely new business model redefined associates’ roles and integrated systems. I am proud to have been part of such a rewarding experience and would fully recommend Andy to any company with the need for positive change.

Rusty Brannan, Quality Manager

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