
Steam Turbine & Generator Repair Operation (Global 500 Division)
Client Challenge
Seasonal shop workers had no structured planning and scheduling system
In the plant’s 20+ year history, workers had never taken holiday time off during the busy season
Client Solution
Custom Application: Designed and developed a Shop Resource Planning application integrated with the JDE ETC process
Change Management: Executive engagement, Gemba Walks, and BPR to institutionalize the planning discipline
Client Impact Results
Human Outcome: For the first time in 20+ years, shop personnel took Thanksgiving and Christmas vacations during the busy season — planning discipline made the capacity visible
Client Technologies
JD Edwards ERP
Custom Shop Resource Planning application
ETC process integration
I have worked for Alstom for over twenty years and have seen many quality initiatives during my time there. In almost all cases outside consultants were used to develop and/or facilitate these changes. Although management support is critical to the success of such initiatives the consultant plays an important role. In the past all attempts to drive organizational change failed or fell short of the goal. Fast forward, Alstom hired Andy Collier to perform a complete business redesign and integrate our systems. This was a huge undertaking that would require tremendous commitment to achieve. I am pleased to say that with Andy’s dedication and knowledge of business systems Alstom has a completely new business model redefined associates’ roles and integrated systems. I am proud to have been part of such a rewarding experience and would fully recommend Andy to any company with the need for positive change.
Rusty Brannan, Quality Manager
