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Collier & Associates brand mark featuring the core services: Business Transformation; Enterprise Systems; AI-Enabled Execution.

Public Specialty Insurance Company — $250M Guidewire Program · Interim IT Director, 6 Months

Client Challenge

  • A $250M Guidewire implementation had stalled for 12 months with no code delivered

  • The 25-person software development team was dysfunctional — significantly behind schedule and over budget, with the program at risk

  • The team had just been relocated to Richmond and needed an interim leader to assess and restart delivery

Client Solution

  • Team Restructuring: Reorganized the 25-person software development team for communication and accountability, established clear roles, and implemented coaching protocols

  • Agile Process Re-engineering: Redesigned Agile DevOps processes around deliverable outcomes, with disciplined sprint planning, ceremonies, and code review procedures

  • Stakeholder Management: Rebuilt collaborative relationships with peer Project Managers and internal IT leadership through transparent communication channels

  • Succession Planning: Defined the permanent leadership role, led recruiting, and designed a comprehensive onboarding program

Client Impact Results

  • Development Velocity: Vetted code promoted to QA within 2 months after a 12-month stall

  • Stakeholder Confidence: Continuous code promotions to Customer Acceptance within 3 months

  • Leadership Continuity: Permanent IT Director recruited and onboarded within 6 months

  • Program Recovery: The stalled $250M implementation put back on track — recovery through leadership, not technology

Client Technologies

  • Guidewire Insurance Suite

  • Agile DevOps methodology

  • Software development lifecycle management

  • Team coaching and restructuring

  • Change management

  • Executive recruitment and onboarding

I brought Andy in because I was in a pinch after relocating a critical project team to Richmond. I needed an interim leader to come in assess the needs of the project and get it back on its feet. I selected Andy because I know he is results oriented and can get the job done with little need for my input. Despite some tough challenges, Andy successfully put the project team back on its feet.

Dohn Guyer, Senior Director of Business Systems

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