Commercial Building Insulation Services, 3 Business Units — Masco Corporation (F500)
Client Challenge
Three business units suffered cost overruns, missing inventory, delayed services, and manual financial tracking
Corporate finance could not assess job status for progress and milestone billing or retainages
Client Solution
Lean OTD: Re-engineered the Order-to-Delivery process end to end
ERP: Implemented JDE Distribution, Manufacturing, Job Costing, and Contract Billing with inter-company accounting to corporate
Automation: Inventory and truck tracking automated via DSI barcoding; double-entry eliminated
Replication: After proving the model at the first site, replicated the complete operating model at two additional locations
Client Impact Results
On-Time Delivery: Improved above 95%
Cost: Significant service-cost reduction; inventory shortages resolved
Finance: Progress billing and retainage tracking fully automated
Scale: Operating model replicated 1 site to 3 in 6 months, on budget
Client Technologies
JDE EnterpriseOne 8.12 (Distribution, Manufacturing, AP, Job Costing, Contract Billing)
DSI barcoding
Inter-company accounting and progress billing
Gemba Walks and BPR
