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Commercial Building Insulation Services, 3 Business Units — Masco Corporation (F500)

Client Challenge

  • Three business units suffered cost overruns, missing inventory, delayed services, and manual financial tracking

  • Corporate finance could not assess job status for progress and milestone billing or retainages

Client Solution

  • Lean OTD: Re-engineered the Order-to-Delivery process end to end

  • ERP: Implemented JDE Distribution, Manufacturing, Job Costing, and Contract Billing with inter-company accounting to corporate

  • Automation: Inventory and truck tracking automated via DSI barcoding; double-entry eliminated

  • Replication: After proving the model at the first site, replicated the complete operating model at two additional locations

Client Impact Results

  • On-Time Delivery: Improved above 95%

  • Cost: Significant service-cost reduction; inventory shortages resolved

  • Finance: Progress billing and retainage tracking fully automated

  • Scale: Operating model replicated 1 site to 3 in 6 months, on budget

Client Technologies

  • JDE EnterpriseOne 8.12 (Distribution, Manufacturing, AP, Job Costing, Contract Billing)

  • DSI barcoding

  • Inter-company accounting and progress billing

  • Gemba Walks and BPR

Andy has played a critical role in implementing the manufacturing module of JD Edwards at one of our divisions. His thorough analysis of the business processes and needs of the manufacturing facility ensured a smooth implementation. The employees involved were very pleased with his patience and dedication in training and documentation. Andy delivered our solution in the agreed upon timeframe and within the approved budget for the project.

Julie Leatherman, CFO

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