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PE-Backed Healthcare Multimedia Firm (Gladstone Capital Portfolio Company)

Client Challenge

  • A PE-backed healthcare multimedia firm was navigating a CEO transition while developing a multi-million-dollar hospital data analytics product

  • Development costs were excessive, internal technical expertise was thin, and business continuity through the leadership change was at risk

  • Without senior technical leadership, the analytics product was in danger of going off the rails

Client Solution

  • Executive Leadership: Provided strategic guidance through the CEO transition as Interim CIO and Board Advisor, maintaining operational continuity

  • Product Development Optimization: Reviewed the analytics product end to end, identified inefficiencies, and drove strategic design changes that cut cost while improving functionality

  • Internal Capability Building: Architected the transition from third-party development to in-house teams — SOPs, role design, organizational structure, and full-cycle recruiting and onboarding

  • Agile Implementation: Established agile delivery to accelerate the product while protecting quality

Client Impact Results

  • Cost Efficiency: Reduced product development costs by approximately 74% through design changes and in-house capability

  • Time-to-Market: Launched MVP Version 1 in under 3 months

  • Organizational Development: Stood up functioning IT and Data Science departments in under 4 months, completing the exit from the third-party development firm

  • Revenue Growth: Contributed to a 10% increase in sales revenue through strategic recommendations

  • Leadership Continuity: Onboarded the new CEO while preserving operational momentum

Client Technologies

  • Healthcare data analytics platform design

  • Agile development methodology

  • BAS™ methodology for organizational design

  • Technical talent acquisition and team building

  • Data science implementation strategy

Speaking for the Board of Directors and other Stakeholders, I want to thank you for your contributions to True North’s success through very constructive and valued advice both in and outside the board meetings. You validated the premise that Independent Directors bring unique value to companies and financing stakeholders.

Lud Kimbrough, III, Managing Director ~ Gladstone Capital

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