
PE-Backed Healthcare Multimedia Firm (Gladstone Capital Portfolio Company)
Client Challenge
A PE-backed healthcare multimedia firm was navigating a CEO transition while developing a multi-million-dollar hospital data analytics product
Development costs were excessive, internal technical expertise was thin, and business continuity through the leadership change was at risk
Without senior technical leadership, the analytics product was in danger of going off the rails
Client Solution
Executive Leadership: Provided strategic guidance through the CEO transition as Interim CIO and Board Advisor, maintaining operational continuity
Product Development Optimization: Reviewed the analytics product end to end, identified inefficiencies, and drove strategic design changes that cut cost while improving functionality
Internal Capability Building: Architected the transition from third-party development to in-house teams — SOPs, role design, organizational structure, and full-cycle recruiting and onboarding
Agile Implementation: Established agile delivery to accelerate the product while protecting quality
Client Impact Results
Cost Efficiency: Reduced product development costs by approximately 74% through design changes and in-house capability
Time-to-Market: Launched MVP Version 1 in under 3 months
Organizational Development: Stood up functioning IT and Data Science departments in under 4 months, completing the exit from the third-party development firm
Revenue Growth: Contributed to a 10% increase in sales revenue through strategic recommendations
Leadership Continuity: Onboarded the new CEO while preserving operational momentum
Client Technologies
Healthcare data analytics platform design
Agile development methodology
BAS™ methodology for organizational design
Technical talent acquisition and team building
Data science implementation strategy
Speaking for the Board of Directors and other Stakeholders, I want to thank you for your contributions to True North’s success through very constructive and valued advice both in and outside the board meetings. You validated the premise that Independent Directors bring unique value to companies and financing stakeholders.
Lud Kimbrough, III, Managing Director ~ Gladstone Capital
